Limited Lifetime Warranty

Covering Our Custom Made Window Coverings

Thank you for selecting OC Shade Boutique for your window covering needs. We are committed to delivering exceptional craftsmanship and superior quality products. To ensure your complete satisfaction, we are pleased to provide this Limited Lifetime Warranty. This warranty applies specifically to the remarkable window coverings from our esteemed luxury window treatment collection, including roller shades, solar shades, dual shades, honeycomb shades, and woven wood shades.

Warranty Coverage:

Our Limited Lifetime Warranty encompasses any defects in materials, mechanisms, workmanship, or failure to operate properly for the aforementioned products.

Warranty Duration:

The Limited Lifetime Warranty remains valid for the original purchaser as long as they own the covered product. Please note that this warranty is non-transferable and applies solely to the original installation location.

Installation and Maintenance:

It is crucial to ensure proper installation and adherence to the provided instructions for optimal performance of the product.

Any modifications made to the product are not covered by this warranty.

Regular maintenance and cleaning, as specified in the provided instructions, are the responsibility of the purchaser.

Warranty Claims:

To initiate a warranty claim, please contact our dedicated team at OC Shade Boutique within the specified warranty duration.

We may require proof of purchase and other relevant information to process your claim efficiently.

Upon confirming that the defect is covered by this warranty, we will either repair or replace the defective product, at our discretion.

Exclusions and Limitations:

Normal wear and tear, misuse, abuse, direct exposure to salty air, discoloration due to sunlight, and the passage of time are not covered by this warranty.

Specialty Shades are warranted for one year from the date of purchase, while Motorization Systems are warranted for five years from the date of purchase.

This warranty does not apply to commercial orders.

Liability and Damages:

OC Shade Boutique liability under this Limited Lifetime Warranty is confined to the repair or replacement of the defective product, as mentioned above.

We are not liable for any incidental or consequential damages, or any other direct or indirect damage, loss, cost, expense, or fee.

It’s important to note that some states do not permit the exclusion or limitation of incidental or consequential damages, so this exclusion or limitation may not apply to you.

Warranty Service:

In the event of a defect covered by this warranty, please reach out to our experienced team at OC Shade Boutique for prompt repair or replacement.

We offer the first 6 months service calls free of charge.

Legal Rights:

This warranty grants you specific legal rights, and you may also possess other rights that vary from state to state.

Please be aware that this Limited Lifetime Warranty is provided in addition to any rights you may have under consumer protection laws in your jurisdiction.

For any inquiries or further assistance regarding this warranty, please contact the dedicated customer service department at OC Shade Boutique.

OC Shade Boutique: 

949 991 8345